Your privacy is our priority
gbaje takes the protection of your personal information seriously. This policy explains in detail what data we collect, how we use it, and how we keep it secure.
1 Introduction
gbaje ("we", "our", "platform") operates a safe and reliable online entertainment service for users in Bangladesh. This privacy policy explains in detail how we collect, store, process, and protect the personal information you provide when using our website gbaje.lat.
This policy applies to all gbaje services — website browsing, account registration, deposit and withdrawal transactions, gameplay, and customer support. Continued use of our services means you accept the terms of this policy.
2 What Data We Collect
gbaje collects data from two main sources: information you provide directly, and information our systems record automatically.
2.1 Information You Provide Directly
- Full name, date of birth, and national ID details (for identity verification)
- Email address and mobile number
- Residential address
- Payment details — bKash, Nagad, Rocket numbers and bank account information
- Messages and requests sent to customer support
- Any additional information you voluntarily provide
2.2 Automatically Collected Information
- IP address and device identifier information
- Browser type, operating system, and device type
- Visit times, page views, and click patterns on the website
- Gaming history and transaction details
- Data collected from cookies and similar technologies
3 Purpose of Data Use
gbaje uses your data only for the legitimate purposes listed below. We never use your information for unnecessary or unrelated reasons.
- Account management: To create accounts, verify identity, and ensure login security.
- Transaction processing: To complete deposits, withdrawals, and bonus payments.
- Customer support: To respond properly to your complaints and questions.
- Fraud prevention: To detect suspicious activity and keep accounts secure.
- Service improvement: To analyse user experience and improve the platform.
- Responsible gaming: To monitor unusual gaming behaviour and provide assistance.
- Legal obligations: To meet applicable legal requirements.
4 Data Disclosure and Transfer
gbaje does not sell or rent your personal data to third parties. We may share information only in the limited circumstances described below:
4.1 Service Partners
Limited necessary data is shared with our trusted service partners for activities such as payment processing (bKash, Nagad, Rocket, bank transfers), technology infrastructure, and identity verification. These partners are contractually bound to meet our privacy standards.
4.2 Legal Obligations
gbaje may be required to disclose relevant information under court orders, lawful requests from law enforcement agencies, or other legal processes.
4.3 Corporate Changes
In the event of a merger, acquisition, or asset sale, user data may be transferred to the new entity, but the new entity will also be required to comply with the terms of this policy.
5 Cookies and Tracking Technologies
The gbaje website uses cookies and similar technologies. Cookies are small text files stored on your device that help the website remember your preferences and session information.
5.1 Types of Cookies
- Essential cookies: Required to maintain login sessions, verify security, and keep core services running.
- Functional cookies: Store your language preferences and interface settings.
- Analytics cookies: Monitor page views and usage patterns to help improve the service.
Most modern browsers give you the option to control cookies. However, disabling essential cookies may cause some website features to stop working correctly.
6 Data Retention Period
We retain your data for as long as it is needed to fulfil the purpose for which it was collected, or for as long as a legal obligation requires.
- Active account data: For the entire duration the account remains open.
- Closed account data: For a defined period after account closure as required by law.
- Transaction records: Retained in accordance with financial regulator guidelines.
- Customer support communications: For a defined period in case of potential dispute resolution.
Once the retention period ends, data is securely deleted or anonymised so that it can no longer be linked to any individual.
7 Your Rights
gbaje believes you should have full control over your own data. To that end, we ensure the following rights:
- Right of access: You can request to know what data we hold about you.
- Right to rectification: You can request correction of inaccurate or incomplete data.
- Right to erasure: In certain circumstances you can request deletion of your data, subject to legal retention obligations.
- Right to restrict processing: You can object to your data being used for certain purposes.
- Right to data portability: You can request a copy of your data in a machine-readable format.
- Right to lodge a complaint: If you have concerns about how your data is processed, you can contact us directly.
To exercise any of these rights, send an email to [email protected] or contact us via live chat.
8 Security Measures
gbaje has put in place industry-standard technical and administrative security measures to keep your data safe.
8.1 Technical Safeguards
- SSL (Secure Socket Layer) encryption — fully secure during data transmission
- Database encryption — stored data remains encrypted at rest
- Firewall and intrusion detection systems
- Regular security audits and vulnerability testing
- Two-Factor Authentication (2FA) support
8.2 Administrative Safeguards
- Strict access controls — only authorised staff can access the data they need
- Regular privacy and security training for staff
- A rapid response plan in the event of a data breach
9 Third-Party Links and Services
The gbaje platform may integrate services from game providers (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, PG Soft, JILI, etc.). These third-party organisations have their own privacy policies, for which gbaje is not responsible.
Payment service providers — bKash, Nagad, and Rocket — independently follow their own privacy policies. It is advisable to read the relevant service's policy before making a transaction.
10 Policy Changes
gbaje reserves the right to review and update this privacy policy from time to time. For any significant changes:
- The updated policy will be published on this page and the "Last updated" date at the top of the page will be changed.
- Registered users will be notified of changes by email.
- For significant changes, we will endeavour to obtain your consent before you continue using the service.
Continued use of the service after a policy change will be taken as acceptance of the new policy.
11 Protection of Minors
gbaje is an entertainment platform for adults only. This service is intended solely for those aged 21 and above. We do not knowingly collect any information from minors.
We follow an age verification process at registration. If we become aware that a minor has created an account, that account will be closed immediately and the associated data will be deleted.
If you suspect that a minor is using our platform, please notify us at [email protected].
12 Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please get in touch. Our privacy team will process your request in a timely manner.
- Email: [email protected]
- Live chat: Connect 24/7 from any page on the website
- Language: Support is available in both Bengali and English